Pricing promise
No 87% surprises. Ever.
Some photo-archive products have raised prices on long-time users without warning, by amounts that broke trust permanently. We don't want to be one of them, so we are binding ourselves in writing. The two commitments below are the heart of it.
1. Once you start paying, your price is locked.
The price you sign up at is the maximum we will ever charge you for the same product tier, for as long as you maintain continuous payment. If you start on the $59/year Family tier in 2026, and we raise the price for new signups to $89/year in 2030, you still pay $59/year.
If you buy the $249 one-time Lifetime tier, we never bill you again. Ever. That's what "lifetime" means.
"Continuous payment" tolerates a single missed billing cycle (60 days) before forfeiture — a forgotten card or a bank glitch won't reset you. We'll email you at days 30, 45, and 55 of any lapse.
2. New-signup prices can change. With at least 90 days notice.
Pricing for new signups can change over time to reflect real cost growth. When it does:
- We will announce the change at least 90 days in advance, on a public changelog page.
- The Family yearly tier will not be raised more than once in any 12-month period.
- The Lifetime one-time tier will not be raised more than once in any 24-month period.
- Anyone who signs up before the new price takes effect locks in the old price under commitment #1 above.
What this means in plain English.
If a future version of Keepsake tries to raise the price you pay, the commitment above is violated and that's a bug — please write to us. The same is true if a price change happens without 90 days of public notice. We are not promising prices will never change for new customers; we are promising they won't change for you.
The commitment lives in the open.
The canonical version of this promise is ADR-0005 in our public git repository. The page you are reading mirrors it in plainer language. The git history makes any future change to the commitment itself visible and auditable — there is no quiet revision.
Material changes to the commitment require a new, superseding ADR with the same 90-day public-notice requirement applied to the change itself. We cannot quietly weaken what we have promised here.
If Keepsake is ever acquired.
The commitment binds Keepsake-the-product, not just current management. Any acquirer is bound by it as well; if an acquirer is unwilling to honour it, we have committed in writing that this is a deal-breaker. The standing-export feature exists so that if any of the above ever fails, you can leave with everything intact.
Last updated: 12 May 2026 · Back to pricing · Back to Keepsake